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FREQUENTLY-ASKED QUESTIONS 

For Tutors

01

How do I register with Tutor Finder Singapore and is it free?

Yes, it is absolutely free to register. There are two steps involved in the registration process. Firstly, you will need to sign up as a tutor, followed by registering your profile and credentials in Tutor Register form. Please ensure that the information provided is accurate and up to date as this is critical in the matching process.
02

What is your policy on data protection?

In compliance with the Personal Data Act 2012 (No. 26 of 2012) in Singapore, also referred to as the "PDPA", Tutor Finder Singapore holds a high regard in your personal data as it is important to us and it is our policy to safeguard the confidentiality of information and the privacy of users in our Site. In addition, we administer a HTTPS site which uses a secure socket layer (SSL) for security purposes and protocol to encrypt the data being sent back and forth with SSL encryption. We will only use, disclose and/or transfer your personal data for the purposes you have been notified of and consented to or which are permitted under applicable laws and regulations. We will not sell, rent or give away personal data to third parties for commercial purposes without your consent. For more information, please goto Privacy Policy
03

Do I have to upload documents of my credentials and qualifications?

We respect the free market of tutoring services and tutors will charge according to their qualifications and experience and by this, we are equally abiding in ensuring that tutors with a specific subject they do best will be backed by authenticity with proof of documentation and credentials they own.
04

What is the payment schedule with the learner who has been assigned to me?

Generally, payment to the assigned tutor will be made at the end of each month. However, if the tuition assignment starts after the first week of the month, we would encourage you to discuss the payment schedule on the first lesson with the assigned learner.
05

How much is the referral fee and how is it paid to you?

We will collect a one-time referral fee amounting to 50% of the first month tuition fee for each successful assignment. The referral fee will be collected directly from the learner, therefore, tutor will be paid the remaining 50% of the first month's fee and 100% tuition fees from second month onwards.
06

What is your policy on cancellation and last-minute cancellation?

We strongly abide in fair practices for both tutors and learners. We allow learners the flexibility to terminate an assignment at anytime however, tutors will be paid on the lessons that have already been taught and completed prior to termination. In the event that termination takes place within the first month, Tutor Finder Singapore will collect 50% referral fees and the remaining 50% to the tutor deriving from the pro-rated fees. For any last-minute cancellation that takes place less than 24 hours prior to the first lesson, the learner will compensate an amount of 100% of the first lesson fee in which Tutor Finder Singapore will collect 50% for administrative fee and the remaining 50% will be compensated to the tutor directly from the learner.
07

Can I commit to short-term assignments and how much is your referral fee for such arrangement?

Yes, please indicate your preference for short-term assignments. Generally, short-term assignment has a duration of up to 3 months or 12 weeks. Tutor Finder Singapore will collect a referral fee of 25% from the first month tuition's fee.
08

How can I update my tutor's profile e.g. change of timing, location,etc?

Currently our login feature is unavailable. For any updates or changes, you may resubmit your profile or send your updates to email : support@tutorfinder.com.sg. Please be sure to include the same name that you've registered so we can reconcile your updates together. Please write to us at support@tutorfinder.com.sg or contact us on +65 8779-2249 if you need any clarifications. We welcome feedbacks too!
09

I do not wish to receive any assignment details. What should I do?

If you do not wish to receive further assignment details, please let us know and we will cease sending assignment updates to you. You could also opt out any request by email support@tutorfinder.com.sg or phone support at +65 8779-2249.
Why Custom-fit Tuition?

What sets us apart from the rest? We've created Custom-Fit Tuition to understand learner's tuition needs right from the start. This means that tutors will be able to adapt their tutoring approach based on the type of support a learner requires. It's our way of bringing personalised tutoring to learners.

For Learners - Absolutely FREE | No GST | Your Very Own Dedicated Tutor | Custom-fit Tuition to suit your learning needs | ACRA registered company | Best and closest match | No cancellation charge for change of tutor | Strict verification of tutor's credentials.
@ Tutor Finder Singapore
For Tutors - Free Tutor Registration | Best practice in Privacy Protection Policy | ACRA Registered Company | Free market for tutors which translates tutors will charge according to their qualifications and experience | Compensation fee for last minute cancellation | Short-term or long-term assignments available.
@ Tutor Finder Singapore
  • Custom-fit Tuition

    We pride ourselves as the first and only online tuition agency in Singapore to introduce Custom-fit tuition, aimed at bringing quality home tutors to learners here. Custom-fit tuition applies to academic, music,language and reading. If it matters to you, it matters to us.

  • Targeted, Focused, Selective

    Pursuing academic or enrichment goals is now more meaningful with our approach in being targeted, focused and selective.  Request For Tutor now!

  • Guide to Tuition Rates

    PART-TIME TUTOR

    From S$25-$70Hour Learn More

    FULL-TIME TUTOR

    From S$30-S$110 / Hour Learn More

    CURRENT & FORMER TEACHER

    From S$45-S$120 / Hour Learn More

    The above reflects a guideline to the current market rate. Actual rate will vary according to Custom-fit Tuition required, tutor's years of experience, qualifications and professional achievements. Tuition rates will be determined at time of tutor's appointment. 

  • Best practice in privacy protection

    In compliance with the Personal Data Act 2012 (No. 26 of 2012) in Singapore, also referred to as the "PDPA", Tutor Finder Singapore holds a high regard in your personal data as it is important to us and it is our policy to uphold the confidentiality of information and the privacy of users in our Site.  Learn more at Privacy Policy. 

  • Strict verification of tutor's profiles and qualification

    By making tutoring matching process more effective, we pledge to verify every tutor's profile and qualification to set the excellence standard.  Request For Tutor now!

Stay in touch

We welcome enquiries and comments.  Let our communication flow.

CUSTOMER FOCUSED

If it matters to you, it matters to us.  Let's work toward your academic pursuits and goals. Everything works better with Custom-fit learning. 

FREE MARKET FOR TUTORS

Our approach on being Selective translates that we respect the free market of tutoring services and tutors will charge according to their qualifications and experience and we are equally abiding in ensuring that tutors with a specific subject they do best will be backed by authenticity. 

PASSION DRIVEN TO BRIDGE TUTORS AND LEARNERS

How do we make the best outcome for both tutors and learners?  Simply, we go the extra mile with our Custom-fit Learning feature that understand the underlying issues and specific tuition needs so tutors are able to adapt their approach in home tuition. 

TAKE OWNERSHIP OF SUCCESS

Every learner has an ownership to succeed with hard work, effort and consistency in the respective subject or subjects being tutored.

FAIR PRACTICES

We aim to make every profiling as seamless as possible. We rely on our recommended tutors to give all their best by upholding steadfast, their tutoring passion and profession with kindness, respect and empathy.

READY, SET, GOAL!

"There are no secrets to success. It is the result of preparation, hard work, and learning from failure."


-- Colin Powell

About

_________________________________________________

ACRA Business No. T18LL1645J      
Registered Address : 
7 Temasek Boulevard #12-07
Suntec Tower One 
Singapore 038987
 
Who are we? 
Contact Us 

Contact Us

_____________________________________

Non-obligatory enquiries : 

+65 3163-3189 (Main Line)

+65 8779-2249 (Calls/Whatsapp)

Mondays to Fridays (9 am to 9 pm)

Saturdays & Sundays (9 am to 1 pm)

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